If you’re an Amazon Prime member, the ‘Buy with Prime’ program allows you to use your account to purchase select products directly from teeter.com. You’ll get the Prime shopping benefits you love and trust—including fast, free delivery, a seamless checkout experience, and easy returns – all managed through your Amazon account.
Simply click the blue ‘Buy with Prime’ button when it’s time to add a product to your cart and log into your Amazon account. Your existing shipping address and payment information will pre-populate – then place your order! You receive an order confirmation email after placing your order, and then a shipping confirmation email from Amazon with a link for tracking when the order is shipped.
Shop Buy with Prime products.
Any purchase made through Buy with Prime is governed by Amazon’s purchase terms and policies. Teeter.com terms and return policies DO NOT APPLY.
Do I have to be an Amazon Prime member to use Buy with Prime?
Yes, you must be an Amazon Prime member to purchase products offering Buy with Prime on our site.
How do I make a purchase using my Prime shopping benefits on your site?
When you decide to purchase a product offering Buy with Prime on our site, you’re prompted to sign in to your Amazon account. After your Amazon Prime membership is verified, your order is processed using your preferred payment and shipping information stored in your Amazon account.
Is it similar to the shopping experience that I’m familiar with as an Amazon Prime member?
Yes, Buy with Prime offers the fast, free delivery, easy returns, and seamless checkout that Prime members love.
Can I check out using Buy with Prime if I’m not in the US?
No, Buy with Prime orders can only be placed and shipped to addresses within the contiguous US, Alaska, Hawaii, and Puerto Rico.
Can I use Amazon Gift Cards or Amazon promotional discounts when I check out using Buy with Prime?
No, Amazon.com Gift Cards and promotional discounts can’t be used as a payment method to place an order using Buy with Prime. Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites. See gift card terms and conditions at Amazon.com.
What forms of payment are accepted when I check out using Buy with Prime?
Amazon Pay processes payments for most Buy with Prime orders using the payment method stored in your Amazon account. Amazon Pay accepts credit and debit cards, including Visa, Mastercard, Discovery, American Express, Diners Club and JCB.
Where can I check the status of my order?
You can check your order status by clicking on the link in your Amazon order confirmation email, which directs you to the order details page.
How do I cancel a Buy with Prime order?
After you place an order using Buy with Prime, you can initiate an order cancellation from the order detail page if it hasn’t already shipped. The link to the order detail page is included in your order confirmation email.
When do I receive a refund for a canceled order?
If the cancellation is successful, you can expect to receive your refund within 3-5 business days after the cancellation is confirmed.
How do I initiate a return for a Buy with Prime order?
Any purchase made through Buy with Prime is governed by Amazon’s purchase terms and policies. Teeter.com terms and return policies DO NOT APPLY.
To initiate a return for an eligible item purchased using Buy with Prime, click the link in the order confirmation email to go to your order details page. From there, select the item that you want to return, print a return shipping label and follow the shipping instructions. For more information, read the Amazon returns policy.
When do I receive a refund for a returned item?
The refund is processed when the item is received and reviewed at the Amazon fulfillment center. It can take up to seven business days for the refund to show up on your account.
What happens if my order is late?
Most Buy with Prime orders arrive on time, but orders can sometimes show up after the estimated delivery date. Possible reasons for the late delivery:
- Incorrect address
- Missing apartment, building, floor or unit number
- Severe weather conditions
- Other carrier-related delays
If you don’t receive your order in the estimated time frame, we recommend that you:
- Wait 48 hours to allow for unexpected delays.
- Confirm the correct shipping address in your order details.
- Check the status of your order on the order details page by clicking on the link in your order confirmation email.
- Check the status of your package with the tracking link included in your shipping confirmation email.
If you confirmed your shipping address and the order status and you still haven’t received your order after 48 hours, please contact our customer service team.
Who do I contact for issues or questions about my order?
For questions about your order, go to the order details page using the link in your confirmation email. If you have additional questions or experience an issue with your Buy with Prime order, please contact our customer service team.
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